The challenge of unravelling data and connecting information with customer feedback and operational data can be frustrating at the best of times.
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What happens with data now
The job of listening to the Voice of the Customer is complex. It can can take a lot of time to channel information in a coherent manner that brings the context that is critical to making smart decisions
What happens with CX Index
CX Index has created tools to remove unnecessary complexity and make the job of listening to the voice of the customer to be something that our customers love to do.
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