home-background

Technology to enhance customer experience

The product

[contact-form-7 404 "Not Found"]

Product

CX Index is a pioneer in developing solutions* that enable businesses to get the most from feedback; the metric for Customer Experience (also known as CX).

Read more


*Aberdeen research examined performance of 300 companies and found those using best practice in gathering feedback saw a 26% increase in retention, a 26% increase in satisfaction and a 19% increase in Customer led innovation within one year.

  • Customers

    The innovative culture at CX Index is a good fit with ours, and we are continuously excited to see a consistent stream of new features and tools as we continue to build context and deliver action…
    – Michael Cunningham, CarTrawler

market
  • Award winning
    solution

    Proud winner of the 2015 Ovum on the
    Radar Award for innovation in Customer
    Experience.

    Download report

  • Award winning
    solution.

    CX Index recognized by CIOReview magazine
    as one of the 20 Most promising Customer Experience
    Management Solution Providers 2015

    Download report

Sign up for our latest white paper entitled:

How understanding customer experience in the competitive landscape enhances business performance







We’d love to talk with you…

If you would like any further information on CX Index™ please contact us now!