CX Index is a pioneer in developing solutions* that enable businesses to get the most from feedback; the metric for Customer Experience (also known as CX).
*Aberdeen research examined performance of 300 companies and found those using best practice in gathering feedback saw a 26% increase in retention, a 26% increase in satisfaction and a 19% increase in Customer led innovation within one year.
The innovative culture at CX Index is a good fit with ours, and we are continuously excited to see a consistent stream of new features and tools as we continue to build context and deliver action…
– Michael Cunningham, CarTrawler
Proud winner of the 2015 Ovum on the
Radar Award for innovation in Customer
CX Index recognized by CIOReview magazine
as one of the 20 Most promising Customer Experience
Management Solution Providers 2015
How understanding customer experience in the competitive landscape enhances business performance
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