C Index News

3 December 2019

CX Index Selected as a Promising Vendor in Gartner’s 2019 Market Guide for Voice of the Customer Solutions

CX Index™ has been included as a “Promising Vendor in the CX Marketplace” in Gartner’s “Market Guide for Voice of the Customer Solutions” for 2019. The purpose of the guide is to profile “the largest and most advanced vendors, helping organizations to compare alternatives.” In the guide, Gartner states that “The…

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7 October 2019

Stockholm visit with the Irish Prime Minister, An Taoiseach Leo Varadkar

CX Index had the privilege of attending the Enterprise Ireland offices in Stockholm as part of a delegation of Irish companies with the Irish Prime Minister, An Taoiseach Leo Varadkar. The two-day visit to the Nordics by an Taoiseach, took place on October 3rd and 4th included meetings with his…

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29 April 2019

CX Index Continues to Grow in Finland

CX Index’s reach in the Scandinavian market continues to expand, having acquired a tenth customer in Finland. Our Finnish customers include The Finnish Centre for Pensions, a government agency; KSOY and ETK both of which are utility companies; Luona is a healthcare services provider; and Hobby Hall a leading Finnish…

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19 March 2019

CX Index’s Expansion into Canada

Canada has become a significant market for CX Index™. It is one where we are experiencing a high growth trajectory and we look forward to delivering successful outcomes for our customers here into the future. We are pleased to see coverage of CX Index’s expansion into the Canadian market in…

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14 August 2018

CX Index™ achieves ISO27001 Certification

CX Index™ has been awarded ISO 27001 certification, the international standard that describes best practices for an information security management system (ISMS). Compliance with this certification validates that CX Index™ has implemented comprehensive information security practices that protect its users and their information. According to CEO David Heneghan, “Achieving this standard is an…

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10 May 2018

A strategic partnership with Retail Excellence Ireland

To further extend its commitment to supporting in the retail industry, CX Index™ has become a strategic partner with Retail Excellence Ireland. With a shared commitment to progressive innovation for the best of retail companies, CX Index™ is a natural partner for Retail Excellence Ireland. In these ever-changing and challenging times, it has never…

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12 March 2018

CX Index™ chooses Amazon Web Services as cloud infrastructure provider

CX Index™ has selected Amazon Web Services, Inc. (AWS) as its preferred public cloud infrastructure provider in North America. The AWS integration will allow CX Index™ to bring new infrastructure online at a faster and more efficient rate for its partners and customers. AWS’s advanced infrastructure has made it possible for CX Index™ to better…

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1 October 2017

A new partnership for the Nordics

CX Index™ has entered into a partnership with Provad to provide Voice of the Customer capabilities in the Nordic region. CX Index™ and Provad’s ICC are a great fit, the companies have built an API that connects data full of contextual insight between the two platforms, enabling end users to…

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5 October 2016

CX Index™ goes live on the Genesys AppFoundry

CX Index™ a leading Customer Experience Management Software announced today that its Voice of the Customer technology will be featured on the Genesys App Foundry. Through the Genesys AppFoundry, CX Index™ will deliver enhanced listening capabilities to enterprises and SMBs worldwide. CX Index™ believes that the best way for contact…

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19 November 2015

CIO Review selects CX Index™ for 20 Most Promising CEM Solution Providers for 2015

The annual list of companies is selected by a panel of experts and members of CIO Reviews’s editorial board to recognize and promote technology entrepreneurship. “CX Index™ has been on our radar for some time for stirring a revolution in the CEM space, and we are happy to showcase them…

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