CX Index™ has been awarded ISO 27001 certification, the international standard that describes best practices for an information security management system (ISMS). Compliance with this certification validates that CX Index™ has implemented comprehensive information security practices that protect its users and their information. According to CEO David Heneghan, “Achieving this standard is an…

To further extend its commitment to supporting in the retail industry, CX Index™ has become a strategic partner with Retail Excellence Ireland. With a shared commitment to progressive innovation for the best of retail companies, CX Index™ is a natural partner for Retail Excellence Ireland. In these ever-changing and challenging times, it has never…

CX Index™ has selected Amazon Web Services, Inc. (AWS) as its preferred public cloud infrastructure provider in North America. The AWS integration will allow CX Index™ to bring new infrastructure online at a faster and more efficient rate for its partners and customers. AWS’s advanced infrastructure has made it possible for CX Index™ to better…

CX Index™ has entered into a partnership with Provad to provide Voice of the Customer capabilities in the Nordic region. CX Index™ and Provad’s ICC are a great fit, the companies have built an API that connects data full of contextual insight between the two platforms, enabling end users to…

CX Index™ a leading Customer Experience Management Software announced today that its Voice of the Customer technology will be featured on the Genesys App Foundry. Through the Genesys AppFoundry, CX Index™ will deliver enhanced listening capabilities to enterprises and SMBs worldwide. CX Index™ believes that the best way for contact…

The annual list of companies is selected by a panel of experts and members of CIO Reviews’s editorial board to recognize and promote technology entrepreneurship. “CX Index™ has been on our radar for some time for stirring a revolution in the CEM space, and we are happy to showcase them…

A collaboration of 2 Irish companies, CarTrawler and CX Index™ has won in the customer experience category in Ovum’s 3rd annual “On the Radar” awards for using customer feedback to drive business decisions. Significantly, the collaboration means that through the CX Index™ platform Cartrawler is able to distribute meaningful…